Continued Winter Weather impacts Mail Delivery

Continued extreme weather conditions impact mail delivery in some areas

GRAND RAPIDS MI — Extreme weather conditions (snow, ice and high winds) continue to plague the Greater Michigan postal delivery area (Zip code 3 digit prefixes 486-491 and 493-499). 

Due to these extreme conditions, the possibility of non-deliveries due to impassible roads and untreated approaches to mailboxes exists. 

“The safety and well-being of our employees is of paramount concern to the Postal Service,” said District Manager Krista Finazzo, Greater Michigan District. “We apologize for any inconvenience this weather related service disruption has caused.”

“Snow and ice make delivery dangerous and slow,” said added Finazzo.  “We appreciate our customers continuing to maintain a clear path to the mail box – including steps, porches, walkways and street approach.  This helps our letter carriers maintain consistent delivery service not only now but throughout the winter season, she added.”

Customers can call 1-800-ASK-USPS (1-800-275-8777) to obtain information, including available, alternate Post Office retail locations, or check the Postal Service website: The Post Office is always open at  The Postal Service’s smartphone app makes it even quicker to use the most popular functions on, anytime and anywhere.

For more information about the areas impacted by this temporary suspension of service, please visit our website at: USPS Service Alerts

The CAPS Deadline is Soon!

The USPS is retiring the Centralized Accounting Processing System (CAPS) system. So if you use a CAPS account to fund any of the services below, you need to switch over to the new Enterprise Payment System (EPS) by April 1st.

·         First-Class Mail®, Letters, Cards, and Flats

·         Priority Mail

·         First-Class Package Service

·         USPS Marketing Mail™, Letters, Flats, and Parcels

·         Parcel Select®

·         Media Mail®

·         Library Mail

·         Bound Printed Matter

·         Periodicals

·         International Products

·         Business Reply Mail (BRM)

·         Every Door Direct Mail (EDDM®)

·         PO Box, Caller & Reserve Services (EPOBOL)

·         Address Quality Products (AEC, AECII and ACS™).

WAM has already made the switch over to the EPS system and we would be happy to help you move your CAPS account. Just contact Scott Smith at for step by step instructions or to get answers to your postal questions.

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Ship-by dates

The USPS recommends the following deadlines to ensure your domestic mail reaches its recipient by December 25th.

December 14 - USPS Retail ground

December 20 - First Class

December 20 - Priority Mail

December 22 - Priority Mail Express

Be sure to thank your mail carrier for delivering your mail and packages this holiday season, they have been working long tiring hours to ensure your loved ones receive their mail in a timely manner.

National Day of Mourning

President Donald J. Trump has proclaimed Wednesday, December 5, 2018 as a National Day of Mourning in remembrance of former President George H.W. Bush.  Out of respect for the 41st President of the United States and to honor his vast contributions to our country during his lifetime, and consistent with the Presidential Proclamation, the United States Postal Service will suspend regular mail deliveries, retail services and administrative office activity on December 5.